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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
2 Complete Traditional Outfits: Includes two full 2-piece sets—each with a kaftan-style top and matching trousers—perfect for rotating styles, gifting, or wardrobe enhancement.
Luxury Ethnic Design: Inspired by classic African and Dashiki tailoring, these suits combine tradition with modern elegance for a truly regal look.
Premium Quality Fabric: Crafted from high-grade, breathable materials that provide all-day comfort while maintaining a refined, structured silhouette.
Sophisticated Embellishments: Features clean lines, subtle embroidery, or patterned detailing that reflect cultural pride and upscale craftsmanship.
Tailored Fit for Men: Designed to flatter the male form with a relaxed yet dignified cut—ideal for both slim and broad builds.
Perfect for All Occasions: Ideal for weddings, religious gatherings, family celebrations, formal parties, or traditional ceremonies.
Traditional Long Top (Kaftan Style): Tunic-length shirt with a classic neckline, side slits for movement, and an elegant drape.
Matching Pants with Comfort Waist: Includes trousers with an elastic or adjustable waistband for comfort and a clean fit.
Elegant and Versatile Color Options: Usually available in rich, masculine colors like royal blue, burgundy, black, white, or gold for varied looks.
Easy to Style: Pair with sandals or dress shoes, and accessorize with a kufi, fila cap, or agbada robe for an elevated traditional appearance.
Cultural Statement Piece: Proudly showcase African heritage through fashion—combining ancestral tradition with modern flair.
Great Gift Option: Makes a meaningful and stylish gift for fathers, husbands, friends, or groomsmen during cultural or festive occasions.
2 Complete Traditional Outfits: Includes two full 2-piece sets—each with a kaftan-style top and matching trousers—perfect for rotating styles, gifting, or wardrobe enhancement.
Luxury Ethnic Design: Inspired by classic African and Dashiki tailoring, these suits combine tradition with modern elegance for a truly regal look.
Premium Quality Fabric: Crafted from high-grade, breathable materials that provide all-day comfort while maintaining a refined, structured silhouette.
Sophisticated Embellishments: Features clean lines, subtle embroidery, or patterned detailing that reflect cultural pride and upscale craftsmanship.
Tailored Fit for Men: Designed to flatter the male form with a relaxed yet dignified cut—ideal for both slim and broad builds.
Perfect for All Occasions: Ideal for weddings, religious gatherings, family celebrations, formal parties, or traditional ceremonies.
Traditional Long Top (Kaftan Style): Tunic-length shirt with a classic neckline, side slits for movement, and an elegant drape.
Matching Pants with Comfort Waist: Includes trousers with an elastic or adjustable waistband for comfort and a clean fit.
Elegant and Versatile Color Options: Usually available in rich, masculine colors like royal blue, burgundy, black, white, or gold for varied looks.
Easy to Style: Pair with sandals or dress shoes, and accessorize with a kufi, fila cap, or agbada robe for an elevated traditional appearance.
Cultural Statement Piece: Proudly showcase African heritage through fashion—combining ancestral tradition with modern flair.
Great Gift Option: Makes a meaningful and stylish gift for fathers, husbands, friends, or groomsmen during cultural or festive occasions.
If you need to request a return, please email sales@flexiafrica.com to start your request within 30 days of delivery. We have no obligation to consider requests placed outside of these timeframes. You can view more about our policy here.
In certain cases, such as defective, damaged, or incorrect items, you may be required to provide photos. In other cases, such as with higher value items (including a high-value item that is incorrect or arrived defective or damaged), you may be required to return the item to receive a refund.
In most cases to receive your refund, we’ll ask you to send the item back. If you are required to return an item, you may be responsible for paying the return shipping costs.
You can track the status of your return using the tracking number on the shipping label if one is provided. Once the item is delivered and scanned at the return center, you will be automatically refunded for the item. Please allow up to 14 business days for your refund to process back to your original form of payment.
If the tracking information shows that the item has already been delivered and you have yet to receive your refund after 14 business days. For more information please email sales@flexiafrica.com
Destination Country |
Mail Post |
South Korea |
Standard shipping |
RUSSIA |
Epacket |
Brazil |
Epacket/ PostNL |
UKRAINE |
PostNL |
Malaysia |
Standard Shipping |
Spain/France/Italy |
PostNL |
BELARUS |
Turkey Post |
Israel |
Epacket |
Other Europe countries |
PostNL/Swiss Post |
United States |
Epacket |
Canada |
Epacket |
Australia |
Standard Shipping |
United Arab Emirates |
China Post |
Saudi Arabia |
Swiss Post |
India |
Standard Shipping |
Other worldwide countries |
Swiss Post / PostNL |
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